FREQUENTLY ASKED QUESTIONS

DOES BONITAS COVER MY VACCINATIONS?
WHO ARE MY NETWORK DOCTORS AND FACILITIES?

Bonitas network providers are carefully selected to ensure that you have access to care of the highest quality while avoiding out-of-pocket expenses, enabling you to use your benefits more effectively.

You can search for a provider near you here. Alternatively, you can contact Bonitas on 0860 002 108.
WHAT IS THE BONITAS FEMALE HEALTH CARE PROGRAMME?
The Bonitas Female Health Care Programme provides proactive, inclusive, tailored healthcare solutions for the health and wellness of women. Key benefits include:

Guidance, support and education led by women’s healthcare experts

Early detection of diseases through an online health assessment (SHE)

Seamless access to specialised care

Proactive support in accessing essential healthcare services

Promotion of preventative healthcare strategies tailored to women’s needs

Empowerment of women to actively manage their health

You can find more information here.
HOW DO I REGISTER FOR THE BONITAS FEMALE HEALTH CARE PROGRAMME?

The Bonitas Female Health Care Programme is designed to complement existing benefits and empower women to prioritise their health through preventative healthcare interventions and personalised guidance for the best health outcomes.

You do not need to register for this programme; it is available to all female members aged 18 and above.

Find more information here or speak with a Clinical Care Consultant on 0860 999 121 or email bonitasfemalehealthcare@careworks.co.za
WHERE CAN I GET MEDICAL ADVICE REGARDING PREGNANCY AND CHILDCARE?
The Bonitas Maternity and Toddler Health Programme provides multiple levels of support for expectant mothers and busy parents. Benefits include:

Bonitas Maternity Programme

24/7 maternal health advice line staffed by maternity nurses/midwives

Online content explaining common health issues during pregnancy

Online antenatal classes and pregnancy webinars

Weekly stage-based SMS to track your baby’s development

Reminders to attend screening services and follow ups

Weekly pregnancy education emails

A Bonitas Baby Bag (available to all members upon pre-authorisation from Bonitas)

Early detection of high-risk pregnancies through an online health assessment (SHE)

Access to the Bonitas Maternity Care Benefit

Bonitas Toddler Care Benefit

24/7 medical advice line for infant and toddler health

Childhood immunisation advice

Immunisation reminders for children up to 18 months old

Milestone reminders for children up to 3 years old

You can find more information here.
HOW DO I REGISTER FOR THE BONITAS MATERNITY PROGRAMME?

The Bonitas Maternity Programme provides support for expecting mothers to better manage their health and reduce complications during pregnancy and birth.

You can register on the Bonitas Maternity Programme here. Alternatively, you can contact the Bonitas Maternity Programme on 0860 999 121.
HOW DO I REGISTER FOR THE BONITAS TODDLER CARE BENEFIT?

The Bonitas Toddler Care Benefit provides support for busy parents to better manage their children’s health.

It is important that you register your newborn on your plan as a dependant within 30 days of birth to ensure they will be covered by calling 0860 002 108.
WHAT IS THE SHE?

SHE stands for Self Health Evaluation. It is a non-diagnostic tool to help you assess your health risks and to take proactive steps to reduce or manage these risks.

You can access the SHE here. Alternatively, you can contact the Bonitas Female Health Programme on 0860 999 121.
HOW DO I CONTACT / COMPLAIN / COMPLIMENT THE BONITAS FEMALE HEALTH CARE PROGRAMME?